A few specs about the

ROOQ Box

How do I wear my sensors?

The supplied straps have a small pocket on the inside of your wrist. You can simply put the sensors in there.

How big and heavy are the sensors?

Every sensor weighs 12 grams (0.42 oz) , is 4.2 cm (1.65 in) high and 3.2 cm (1,25 in) wide.

Can I wash my ROOQs?

The ROOQs are only protected from water jet, thus they are not fully waterproof. A superficial cleaning with a damp rag is however quite possible or simply place them under flowing water.

How do I wash my straps?

Your straps should be washed at 40 degrees maximum.

My ROOQs got wet with the straps. How can I dry them?

Simply dry your ROOQ’s with a rag (f.e. microfibre). You can wash your straps and let them simply dry.

I lost my straps. Can I buy new ones?

Feel free to contact our support and we will help you with all your questions and problems: support@rooq.de

How do I know which sensor to wear on which hand?

Your sensors are completely independent and they automatically detect on which hand they are located. There’s no right or left here.

Can I also buy a charging case?

The charging case is included in the ROOQ Box. Did you loose your case or is it defect? Please contact our support and we will help you ASAP: support@rooq.de

Can I lend or give my sensors to someone else?

Your sensors can be worn and used by anyone you decide to give them to. However, you should create a new user profile when you hand them to someone else, so that your data is not affected by another individual.

Can someone else see my data?

It’s totally up to you. No one can view your data without your permission.

Why does ROOQ need my data regarding my age, weight and height?

Our calculations are based on individual information about your body (weight, height, age..) so that data is meaningful to your specific person and it provides you with real results that you can use to improve.

Is my data secure?

Data security is the most important thing for us. All data is transmitted in an encrypted form and stored on European serves in accordance with the DSGVO.

Can I use my ROOQs internationally?

Yes you can. The location of your training is completely independent and freely selectable. In order to evaluate yor data you only need an internet connection.

Can ROOQ also detect kicks?

Not yet. In fact the sensors are located on your wrists but we are always working on further developments of our technology.